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September 23, 2009 Link to this post

When Good Companies Go Bad
Whee doggies. Something to watch for, in the future... I pre-ordered two copies of ODST from Amazon back in July. This morning, an unlock code for Sgt. Johnson appeared in my inbox. When I wrote to Amazon to find out where my second code was, I was told that their policy was 1 code per household, regardless of the number of copies purchased. (The promotion is no longer active, so anything that WAS on the page about restrictions has been removed, leaving no way to confirm this. Amazon Customer Service admitted as much on the telephone - but since the original response was generated by Marketing, and since Marketing was involved in the original promotion, they're sticking to their guns.) Nobody needs to worry about ME - Frank O'Connor sacrificed his personal code so that my sons could play as Sgt. Johnson - but for all the other loyal Halo fans and Amazon shoppers who bought more than one copy... we don't think this is right! Let Amazon know that you're not alone - maybe they'll be willing to reconsider. (Louis Wu 23:29:27 UTC)




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